Frequently Asked Questions

Tiger Balm White is milder and great for headaches and nasal congestion. Tiger Balm Ultra Strength is our strongest formulation and works well on muscle and joint aches.

Tiger Balm’s signature aroma comes from the herbal blend of our active ingredients, such as Camphor, Menthol, and Cassia Oil.

Tiger Balm Ultra Strength Ointment is our most powerful muscle rub ointment and works well on muscle and joint pains. It does not stain and offers both warming and cooling sensations. Our Red Ointment contains extra cinnamon, which gives it a soothing aroma and is great for arthritis pains. It can stain cloth items.

Yes, you can get Tiger Balm Ultra Strength formula in a 1.7 oz. tin, which is almost three times bigger than our 0.63 oz. jars. 

The product gradually darkens over time due to the natural aging process. The change in the ointment’s colour does not affect the product’s quality, efficacy, or safety.

Tiger Balm Pain Relieving Patches are made with a unique blend of herbal ingredients and non-toxic gel components that retain water, making them comfortable to wear. Our patches are also easy to use, non-greasy, and won’t stain clothing.

Tiger Balm Pain Relieving Patches are completely latex-free.

You can apply Tiger Balm Pain Relieving Patches on any part of the body where you experience muscle aches, strains, sprains, or backaches. However, we do not recommend using our patches for joints, as the patch’s adhesion may loosen at bendable areas, like elbows, knees, or other joints.

You can leave a Tiger Balm Pain Relieving Patch on your body for up to 8 hours.

Yes, you can wear Tiger Balm Pain Relieving Patches while sleeping for up to 8 hours.

Tiger Balm is a leading analgesic remedy that works where it hurts. The over-the-counter topical pain relief products are made from a unique and proven blend of ingredients that temporarily relieve minor muscle pains, aches, and strains. It is a proven, effective, pill-free way to ease discomfort from ailments such as arthritis.

Containing a range of active and inactive ingredients, Tiger Balm numbs the skin while generating a warming sensation and increasing the blood flow to the application areas. Besides offering targeted pain relief, Tiger Balm products also help to reduce inflammation and relieve tension.

Tiger Balm is formulated with a blend of herbal ingredients. From camphor and menthol to mint oil and eucalyptus oil, each ingredient has its unique benefits and fast-acting pain relief properties. Combined to create a customised range of formulations that address specific symptoms, pains, and discomfort, all Tiger Balm solutions ensure that you get the much-deserved help and temporary relief for your muscle pains.

Tiger Balm products are available at most pharmacies across Canada.

Unlike most other topical pain relief products, Tiger Balm is formulated using a blend of herbal ingredients.

Tiger Balm has more than 100 years of proven success and is trusted by millions of people in many countries around the world.

Please consult with a medical professional before using Tiger Balm products with oral pain relievers.

Tiger Balm products should always be tested on a small area before use. They should never be used with heating pads or before and after major surgeries.

Expired Tiger Balm balms, ointments, and patches should not be used. 

Individuals allergic to specific ingredients should also look at the list of ingredients and consult with a doctor before use.

Ointments: Our products are for adults and children 3 years of age and older.*

Patches: Our products are for adults and children 12 years of age and older.*

Lotion: Our products are for adults and children 2 years of age and older.*

• For ages below the above mentioned guide, seek healthcare advice before use.

Yes. Click here to learn more about Tiger Balm for the relief of tension headaches.

If you are pregnant, think you may be pregnant, or are breastfeeding, it is crucial to consult medical professionals before using Tiger Balm products.

No. Tiger Balm products should never be used on the face, rashes, wounds, or damaged skin. Avoid using Tiger Balm products when sweating, immediately before and after bathing or showering. Wait 30 minutes after bathing or showering to apply Tiger Balm for optimal effectiveness.

The Tiger Balm Patch is formulated with a blend of herbal ingredients and is mess-free and non-greasy. Designed to work when you are experiencing aches, strains, and sprains, these patches can be worn for up to 8 hours at a time for quick, safe, and effective pain relief.

Tiger Balm Ultra Ointment is non-staining and uses our strongest formulation. It provides a warming and cooling effect.

Tiger Balm Red Ointment uses our traditional formula and cassia which provides more warmth. The extra cinnamon in the formulation can stain clothes. It is commonly used for joint pain and arthritis.

Tiger Balm Ointment can be applied to the affected area 2 to 3 times daily. 

Tiger Balm Pain Relieving Patches, can be applied to the affected area once or twice daily. The patch should be applied to the affected area for 6 to 8 hours.

Tiger Balm Muscle & Tension Lotion can be applied to affected area up to 3 to 4 times daily. Rub into skin until solution vanishes.

If the sensation brought about by the camphor and menthol causes significant discomfort, wash the skin with soap and water, and seek the advice of a medical professional if the pain continues for seven days.

Tiger Balm Red Ointment has a reddish-yellow color at the point of production, which gradually turns to the reddish-brown color a few months later. The color of the product further darkens over time due to the natural aging process.

The change in the ointment’s color has no impact to the quality, efficacy, or safety with regards to product use. You can continue using the ointment even after the color has changed, while paying attention to the expiration and storage information on the packaging.

Tiger Balm Pain Relief Patches are formulated with a blend of herbal ingredients for effective pain relief, and use non-toxic gel components which are capable of retaining water, thereby enhancing the comfortability of wearing a Tiger Balm Pain Relieving Patch. Our patches are also mess-free, non-greasy and won’t stain clothing despite how effective they are for relieving pain.